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RBAC & Support Mode

Control Center uses role-based access concepts so platform administration can be divided by responsibility instead of giving every operator unrestricted power.

Granular permissions

The administration architecture supports permission families such as:
The exact permission catalog can evolve as Control Center 4.0 is rolled out.

Roles are permission bundles

A role groups permissions for a job. For example, a support role might receive user-read and session-diagnostic access without receiving model publishing or billing modification rights. Custom administrator roles can eventually provide even tighter organizational control where enabled.

Sensitive operations

Some administrative actions deserve stronger confirmation than an ordinary button click. Examples include:
  • permanent deletion
  • broad session revocation
  • destructive artifact/storage operations
  • major billing changes
  • platform maintenance changes
  • other high-impact actions defined by policy
The UI can require an explicit confirmation step and, in future workflows, additional approval where appropriate.

Support Mode

Support Mode is designed to give authorized support staff the diagnostics they need without turning support into unrestricted impersonation. A support-oriented view can expose operational information such as:
  • account and plan status
  • client versions
  • session state
  • sync health
  • request identifiers
  • failed API requests
  • storage/indexing status

View-as-user boundaries

If a future support workflow allows a view-as-user capability, the safe design is explicit permission, a prominent visual indicator, time limitation, read-only default behavior, and full auditability.
Support access should never be used as a shortcut around a missing organization role or as an informal way to browse private user content.

Audit

Role changes, sensitive admin actions, and elevated support operations should be attributable to the acting administrator when the active subsystem supports auditing.

Security & Audit

See how administrator actions and security events are tracked operationally.